GreenAuraa® - Pet Dog Clothes Autumn Winter Coat

Key Features:

• Premium Fleece Material: Crafted from high-quality fleece, this sweater provides exceptional warmth and softness, making it perfect for autumn and winter wear.
• Tailored Fit for Small Breeds: Available in various sizes to accommodate small dogs, ensuring a snug and comfortable fit.
• Easy to Wear: The pullover design allows for effortless dressing and undressing, making it convenient for daily use.
• Stylish Design: With a variety of colors and patterns, your dog will look adorable while staying warm.

Specifications:

• Material: High-quality fleece
• Sizes Available: M, L, XL (Please refer to the size chart for accurate measurements)
• Colors: Multiple options available

At GreenAuraa®, we strive to ensure that your orders are delivered quickly and efficiently.

1. Processing Time

Orders are processed and shipped on your location & after payment confirmation.

2. Shipping Methods

We offer a range of shipping options to suit your needs. Delivery times vary based on the selected shipping method and destination.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and chosen shipping method.

4. Delivery Time

Estimated delivery time depends on the shipping option chosen and your location.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

6. International Shipping

We ship internationally to select countries. Please note that additional customs duties or taxes may apply, which are the responsibility of the customer.

7. Lost or Delayed Packages

If your order is delayed or lost, contact us at  Support@GreenAuraa.Com . We will work with the carrier to resolve the issue promptly.

8. Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for items shipped to an incorrect address provided by the customer.

Refund Policy
At GreenAuraa®, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help!
Please review our refund policy below:

1. Eligibility for Refunds
Refunds are available for items returned in their original condition, unused, and in their original packaging.
Requests must be initiated within 14 days of receiving your order.

2. Non-Refundable Items
Personalized or customized products.
Items purchased on clearance or as part of a final sale.

3. Refund Process
Contact our customer service team at Support@GreenAuraa.Com with your order details to initiate the refund process.
Once your return is approved, we will provide instructions for shipping the item back.
Upon receipt and inspection of the returned item, a refund will be processed within 10-15 business days to your original payment method.

4. Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect.

5. Damaged or Defective Items
If you receive a damaged or defective product, please notify us within 24 hours of delivery with supporting photos or videos.
We will offer a replacement or refund, as per your preference.